Proactive Monitoring

The Complete Performance Computing System Solution Provider

 

 

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Proactive Monitoring Contractual Services:

·         Data Protection & System Security Service[1]

o        Tape Backup Monitoring

o        UPS Power Monitoring

o        Antivirus update and scanning monitoring

o        System operating system and application patching[2]

o        Spyware scanning & removal monitoring

o        Software update installations[3]

·         Web/e-mail hosting Service[4]

o        Disk quota monitoring

o        Domain registration tracking

o        E-mail Domain Antivirus updates

o        Domain management

§         Adding new users, setting up email accounts

Proactive Monitoring Service Charges:

·         Data Protection & System Security Service

o        Server Environment - $95/month for all systems

o        Pseudo Server Environment - $75/month for all systems

o        Workstation only Environment - $50/month for all workstations (4 Max)

·         Web or e-mail hosting Service

o        Web hosting - $9.00/month ($4.00/month with Data Protection Service Contract)

o        E-mail hosting - $4.00/month  ($2.00/month with Data Protection Service Contract)


 

[1] Data Protection/Security Services require after-hours office access, broadband internet with remote connection capability, tape backup & UPS software capable of remote monitoring, and Symantec corporate antivirus.  Office staff will be responsible for tape cartridge management.

[2] OS patching does not include non-automated patches such as service packs.

[3] Software Updates do not include the price of the software nor new installations; updates only; all other installations billed hourly.

[4] Web/E-mail service requires XO web hosting and full JETCO administration.

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Last modified: November 01, 2007 06:19:07 PM